We integrated JoyzAI Chatbot on our website and WhatsApp for 24/7 support. The setup was smooth, and it now handles product, order, and after-sales queries effectively. Highly recommended!
Ganesh,
Marketing Manager, Halte India
Reduction in support cost
35%
Lead conversion on WhatsApp
2X
About Halte India
If you've ever tried to buy agricultural equipment online, you know it can get overwhelming — prices, specs, and lots of types to choose from. Now imagine doing that without anyone to help you at 10 PM on a Sunday.
Halte India is a growing online marketplace for everything across Home, Agriculture, Lawn, Travel, and Engineering supplies. Their catalogue runs wide — from ₹500 water sprays to ₹50,000 power tools — and their customers often need guidance before they feel confident enough to buy.
The team wanted to make sure every visitor felt supported, not just during business hours, but any time they landed on the website or messaged on WhatsApp. So, they tried something new: they plugged in JoyzAI's AI chatbot on both their website and WhatsApp. The setup was seamless, and the impact was almost immediate.
"The real strength of a business lies not in the products it sells, but in the trust it builds, the problems it solves, and the relationships it nurtures with its customers over time."
Solutions
If you've ever tried to buy agricultural equipment online, you know it can get overwhelming, with prices, specs, and lots of types to choose from.
Instant query resolution
Customers got instant, accurate answers to product questions 24/7 — whether they asked at noon or midnight. If the chatbot didn't know something, it smoothly handed the conversation over to a human agent.
WhatsApp-powered marketing
Using the WhatsApp Business API, Halte India started sending promotional messages, festive offers, and product updates directly to customers — keeping them engaged and coming back for more.
Effortless setup, zero coding
The JoyzAI bot was up and running in minutes. It picked up product information, FAQs, and business details directly from Halte India's website — no developers, no delays.
Round-the-clock availability
Halte India went from "available 9 to 6, Monday to Saturday" to being available 24/7/365. Customers could browse, ask questions, and even place orders through the chatbot at any hour, on any day.
Automated lead capture and nurturing
The entire sales funnel — from capturing a new lead, warming them up with follow-ups, to pushing qualified leads into Google Sheets or CRM — was fully automated using JoyzAI's workflow builder.
Multilingual, human-like conversations
Whether a customer typed in Hindi, English, or Hinglish, the chatbot replied naturally in their language. So natural, in fact, that most customers never realised they were talking to a bot.
